Activated Brands Return Policy & Satisfaction Guarantee

At Activated Brands, we stand behind the quality and care that goes into every product we make.

Returns

Return requests must be submitted within 30 days of delivery.
Products must be unopened, unused, and in original packaging to be eligible for return.
Due to the nature of ingestible wellness products, opened or used items are not eligible for return, except in cases of damage or defect.
Customers are responsible for return shipping costs unless the return is due to our error.
Approved refunds are issued to the original payment method after the return is received and inspected.

First-Time Customer Satisfaction Guarantee

We want first-time customers to feel confident trying Activated Brands. If this is your first purchase and you are not satisfied, please contact us within 30 days of delivery. We will review your experience and work with you to find a fair resolution, which may include a replacement, store credit, or refund at our discretion.

Important Wellness Disclaimer

Individual results may vary. Our products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease, in accordance with FDA and DSHEA guidelines.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 3 business days of delivery and include photos, and we will make it right.

Contact Us

For questions or return requests, contact support@activatedbrands.com.